This course provides an introduction to Agile Service Management, the application, and integration of agile thinking into service management processes. Agile thinking improves IT’s effectiveness and efficiency and enables IT to continue to deliver value in the face of changing requirements.
IT Service Management (ITSM) focuses on ensuring IT services deliver value by understanding and optimizing their end-to-end value streams. This course cross-pollinates Agile and ITSM practices to support end-to-end Agile Service Management by scaling to “just enough” process leading to improved flow of work and time to value.
Agile Service Management helps IT to meet customer requirements faster, improve the collaboration between Dev and Ops, overcome constraints in process workflows by taking an iterative approach to process engineering that will improve the velocity of process improvement teams to get more done.
This course positions learners to successfully complete the CASM exam
We do not provide loan facility.
If the course fee has been paid for and RPS cancels the Course, a refund will be provided, else the course fees are non-refundable.
Yes, EMI option is available
Our training centers are available in Bangalore, Chennai, Hyderabad, Pune, and Delhi. But due to Covid-19, we provide only online training.
Most exams can be booked once you are on the course (e.g. Microsoft, ITIL, VEEAM, EC-Council). Red Hat and some other exams have to be booked in advance.
We can provide customized 1-to-1 training for a technology as per your requirement.
Overseas credit card payments through PayPal involve a mark-up of up to 4% as surcharge.
You can send the deposit by any of the following methods:-
Training timings are from 9.30 AM to 5.30 PM
Yes, after you have paid the booking amount (which will be non–refundable in this case). Booking amount depends on the technology selected.
The administrative and sales staff works on weekdays (Monday – Friday). System Admins and Operation team are available on all days.
Yes, we do offer weekend classes for professionals in group or 1-to-1 Training depending upon the technology.