• Home
  • >
  • BMC
  • >
  • BMC Remedy Service Desk 8.0: Using (WBT)

Available Training Rooms

  • Classroom Training
    PRIVATE BATCH
  • Virtual Instructor-led Training
    PUBLIC PROGRAM
  • On Demand Training
    ON DEMAND
  • Hybrid Training
    BLENDED

Course Details

The BMC Remedy Service Desk 8.0: Using online course provides service desk support staff (service desk analysts, problem coordinators, and specialists) and support staff managers (group coordinators) with the information needed to use BMC Remedy Incident Management and BMC Remedy Problem Management applications to create and process incident requests, problem investigations, known errors records, and solution database entries. This highly interactive course includes v8.0 examples, application demos, simulations, and quizzes to ensure users gain the knowledge necessary for v8.0 proficiency.

Audience

  • Developers
  • System Analyst
  • QA Tester
  • Business Analyst

Public Program Schedule

There is no upcoming Public Batch Schedule, you can ask for Private Batch or for On-Demand Learning
Course NameDurationBrochureLocationScheduleEnroll

Download the syllabus

Download

The highest standard, The happiest learners

img

Sarada
Accenture Security-India | Training Operations

We appreciate the session conducted by Rohit Srivastava on Metaverse and Web3 Security as part of the ATCI Security Week 2022.   We received excellent feedback from the audience and look forward to many such collaborative opportunities in the future.

img

Rich Rushton
COO Layer 8 Training

Brijesh has done an excellent job. Things are a little bit slow in May – but RPS is high on our list to fill voids in our schedule. Thank you for being easy to work with!

Our Enterprise Clients

  • Logo - i Nautix
  • Logo - Genpact
  • Logo - Unisys
  • Logo - Fujitsu
  • Virtusa
  • Logo - Microland
  • Logo - GE
  • Logo - Intuit
  • Logo - Allstate

FAQ

Other Related Courses

    Related courses will be updated soon...

Other Certifications

Microsoft-Cloud-logo
AWS Training Partner
Google cloud
VMware Partner Logo
Redhat Partner logo
Citrix
Veritas

Students Certified

0167899

Keep me Updated

Get tips, latest Courses and Offers