The BMC Remedy Service Desk 8.0: Using online course provides service desk support staff (service desk analysts, problem coordinators, and specialists) and support staff managers (group coordinators) with the information needed to use BMC Remedy Incident Management and BMC Remedy Problem Management applications to create and process incident requests, problem investigations, known errors records, and solution database entries. This highly interactive course includes v8.0 examples, application demos, simulations, and quizzes to ensure users gain the knowledge necessary for v8.0 proficiency.
We do not provide loan facility.
If the course fee has been paid for and RPS cancels the Course, a refund will be provided, else the courses are non-refundable.
We do not have facility to pay in installments
Our training centers are available in Bangalore, Chennai, Hyderabad, Pune and Delhi.
Most exams can be booked once you are on the course (e.g. Microsoft, ITIL, VEEAM, EC-Council). Red Hat and some other exams have to be booked in advance.
We can provide customized 1-to-1 training for a technology as per your requirement.
Overseas credit card payments through PayPal involve a mark-up of up to 4% as surcharge.
You can send the deposit by any of the following methods:-
Training timings are from 9 am to 5 pm.
Yes, after you have paid the booking amount (which will be non–refundable in this case). Booking amount depends on the technology selected.
The administrative and sales staff works on weekdays (Monday – Friday). System Admins and Operation team are available on all days.
Yes, we do offer weekend classes for professionals in group or 1-to-1 Training depending upon the technology.