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  • BMC Remedy IT Service Management 8.0: Administering – Part 1 (WBT)

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Course Details

This course provides BMC Remedy IT Service Management 8.0 application administrators, developers, and consultants with an introduction to ITSM application administration, and introduces the architecture and common configuration elements of the BMC Remedy ITSM applications, including BMC Service Desk, BMC Change Management, and BMC Asset Management. The course provides BMC Remedy ITSM administrators with the concepts and skills needed to incorporate best practices when configuring and administering BMC Remedy ITSM applications. This course is a prerequisite to all other BMC Remedy ITSM 8.0 application administration courses.

Audience

  • Developers
  • System Analyst
  • QA Tester
  • Business Analyst

Public Program Schedule

There is no upcoming Public Batch Schedule, you can ask for Private Batch or for On-Demand Learning
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The highest standard, The happiest learners

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Sarada
Accenture Security-India | Training Operations

We appreciate the session conducted by Rohit Srivastava on Metaverse and Web3 Security as part of the ATCI Security Week 2022.   We received excellent feedback from the audience and look forward to many such collaborative opportunities in the future.

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Rich Rushton
COO Layer 8 Training

Brijesh has done an excellent job. Things are a little bit slow in May – but RPS is high on our list to fill voids in our schedule. Thank you for being easy to work with!

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