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Home > BMC Training > Remedy > BMC Remedy AR System > BMC Remedy AR System 8.0: Foundation - Part 1 (ODL) Online Class

BMC Remedy AR System 8.0: Foundation - Part 1 (ODL) Online Class

In this highly interactive On Demand Learning (ODL) course, participants learn concepts that will build the foundation necessary to develop and administer applications in BMC Remedy AR System 8.0. This course introduces AR System architecture, terminology, and base concepts and functions. Participants learn how to navigate BMC Remedy Mid Tier and BMC Remedy Developer Studio in order to perform various tasks and how to apply these concepts in their own environments. In addition to the online course content, participants are given access to a remote lab environment where they can practice concepts such as creating forms, fields, and workflow objects in order to begin to experience the power of AR System. ALERT: Successful completion of this course is a prerequisite for the BMC Remedy AR System 8.0: Foundation – Part 2 course. ALERT: From the date of registration confirmation, you have 90 days of access to the core educational content, and 5 consecutive days of your choosing to access the remote lab environment. During the 5-consecutive-day period, you can work at your own pace through the lab exercises and associated Web-based education content within the remote environment, freely explore, and complete optional activities that supplement the core lab exercises. ALERT: On Demand Learning (ODL) courses do not include access to an instructor or education representative. Should you find a course concept or lab procedure to be challenging, several self- help tools (such as instructions for accessing and using the remote lab environment and troubleshooting tips) are included within the course content.

  • Course Objectives
  • Prerequisites
  • Key Roles
  • Syllabus
  • Explain the architecture of AR System
  • List the advantages of using AR System
  • Use BMC Remedy Mid Tier to access AR System applications
  • Explain user preference settings in AR System
  • Access and use forms in AR System
  • Identify AR System Notifications
  • Navigate Approval Central
  • Use basic and advanced search options in AR System
  • Explore BMC Remedy Developer Studio
  • Create and use forms and fields in AR System
  • Utilize workflow in AR System
  • Describe the need for access control in AR System
  • Create users and groups in AR System
  • Explain access control permissions for forms, fields, and workflow
  • Describe various out-of-the-box applications created by using AR System
User knowledge of the Microsoft Windows Graphical User Interface (GUI)

Administrators

  • Maintain and configure the BMC Remedy AR System server
  • Modify existing workflow or build additional workflow on a limited basis

Developers

  • Design, test, deploy, and troubleshoot BMC Remedy AR System applications as determined by the assessed needs of a business

Managers

  • Oversee the usage and implementation of BMC Remedy AR System applications, as well as those that use the solution
  • Functional manager, line-of-business manager, or supervisor

Accreditations and Certifications

BMC Education Services offers an Accreditation for BMC Atrium CMDB.  Accreditations and Certifications give individuals the confidence that their skills are current, meet BMC standards, and that the individual can be identified as one of the elite resources in the industry.

The benefits for pursuing accreditation or certification include providing solid product foundation to your IT organization for a positive impact on ROI, accelerating professional development and improving productivity.


1. INTRODUCING AR SYSTEM 8.0

  • Introducing the fictitious customer Venizyne
  • Understanding the AR System architecture
  • Understanding AR System business roles
  • Summarizing AR System concepts

2. ACCESSING AR SYSTEM APPLICATIONS

  • Using BMC Remedy Mid Tier
  • Exploring user preference settings
  • Accessing forms in AR System

3. WORKING WITH AR SYSTEM FEATURES

  • Working with Notifications and Approval Central
  • Using Basic and Advanced Search
  • Creating Reports in AR System

4. USING BMC REMEDY DEVELOPER STUDIO

  • AR System application components
  • Exploring BMC Remedy Developer Studio
  • Using forms in AR System
  • Using fields in AR System
  • Using workflow in AR System

5. UNDERSTANDING ACCESS CONTROL

  • Understanding access control in AR System
  • Understanding users and groups
  • Creating groups in AR System
  • Creating users in AR System

6. UNDERSTANDING AR SYSTEM OUT-OF-THE-BOX APPLICATIONS

  • Understanding various out-of-the-box applications
  • Overview of ITSM
  • Overview of CMDB
 BMC
  • Course Code: SPPT-ARF1-0800
  • Duration : 2 Days
  • Certified by: BMC

In this highly interactive On Demand Learning (ODL) course, participants learn concepts that will build the foundation necessary to develop and administer applications in BMC Remedy AR System 8.0. This course introduces AR System architecture, terminology, and base concepts and functions. Participants learn how to navigate BMC Remedy Mid Tier and BMC Remedy Developer Studio in order to perform various tasks and how to apply these concepts in their own environments. In addition to the online course content, participants are given access to a remote lab environment where they can practice concepts such as creating forms, fields, and workflow objects in order to begin to experience the power of AR System. ALERT: Successful completion of this course is a prerequisite for the BMC Remedy AR System 8.0: Foundation.

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