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BMC Certified Developer: BMC Remedy AR System 8.x

BMC Remedy AR System provides a consolidated Service Process Management platform for automating and managing Service Management business processes. With its request-centric, workflow-based architecture, BMC Remedy AR System is optimized for efficiency in Service Management business process delivery and includes pre-built modules for notifications, escalations, and approvals. It also provides business activity monitoring functionality to proactively measure business process performance. BMC Remedy AR System is compatible with existing IT infrastructures and includes intuitive integration capabilities, including support for Web Services.

  • Key Roles
  • Prerequisites
  • Course Objectives
  • Syllabus

Administrators

  • Maintain and configure the BMC Remedy AR System server
  • Modify existing workflow or build additional workflow on a limited basis

Developers

  • Design, test, deploy, and troubleshoot BMC Remedy AR System applications as determined by the assessed needs of a business

Managers

  • Oversee the usage and implementation of BMC Remedy AR System applications, as well as those that use the solution
  • Functional manager, line-of-business manager, or supervisor

Accreditations and Certifications

BMC Education Services offers an Accreditation for BMC Atrium CMDB.  Accreditations and Certifications give individuals the confidence that their skills are current, meet BMC standards, and that the individual can be identified as one of the elite resources in the industry.

The benefits for pursuing accreditation or certification include providing solid product foundation to your IT organization for a positive impact on ROI, accelerating professional development and improving productivity.
  • BMC Remedy AR System 8.0: Foundation – Part 1 (ODL)
  • BMC Remedy AR System 8.0: Foundation – Part 2 (ILT)
  • BMC Remedy AR System 8.0: Developer – Part 1 (WBT)
  • BMC Remedy AR System 8.0: Developer – Part 2 (ILT)
  • Field experience designing and developing AR System 8.x applications
  • Relevant on-the-job experience, applied after taking the prerequisite courses listed above
  • Validate a candidate has the skills necessary for certification as  BMC Certified Developer: BMC Remedy AR System 8.x

1. COURSE OVERVIEW

  • Establish and explain the expectations for the BMC Remedy AR System 8.x Certified Developer process

2. STUDENT EXAM OVERVIEW

  • Written exam

3. APPLICATION DESIGN & DEVELOPMENT EXERCISE

  • Introduction to case study
  • Instructor interview
  • Build a proposed solution
 BMC
  • Course Code: SPPT-ARD3-0800
  • Duration : 40hrs
  • Certified by: BMC

BMC Remedy AR System provides a consolidated Service Process Management platform for automating and managing Service Management business processes. With its request-centric, workflow-based architecture, BMC Remedy AR System is optimized for efficiency in Service Management business process delivery and includes pre-built modules for notifications, escalations, and approvals. It also provides business activity monitoring functionality to proactively measure business process performance. BMC Remedy AR System is compatible with existing IT infrastructures and includes intuitive integration capabilities, including support for Web Services.

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