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BMC ProactiveNet Performance Management 9.5: Administering Part 1

In this five-day workshop, participants will gain competency in performing BMC ProactiveNet Performance Management 9.5 administrative tasks. The key topics are presented through discussion, demonstrations, and lab exercises based on BMC ProactiveNet Administration Console, BMC ProactiveNet Operations Console, BMC ProactiveNet Central Monitoring Administration, Event Administration, Data Analytics, BMC PATROL Agent, Monitoring Solutions, and Data Adapters. The course lab exercises are designed to ensure participants get the knowledge, practice, and perspective required to leverage the key functions of BMC ProactiveNet Performance Management 9.5.

  • Objectives
  • Target Audience
  • Prerequisites
  • Syllabus
  • List the key components of BMC ProactiveNet Performance Management
  • Explain the functionality and features of BMC ProactiveNet Performance Management 9.5
  • Familiarize with the procedure to install and configure BMC ProactiveNet Performance Management
  • Familiarize with the various BMC ProactiveNet Performance Management consoles,which include:
    •   BMC ProactiveNet Administration Console
    •   BMC ProactiveNet Operations Console
    •   BMC ProactiveNet Central Monitoring Administration
  • Perform various tasks using BMC ProactiveNet Performance Management, such as:
    •   Install BMC ProactiveNet Server
    •   Install and configure BMC ProactiveNet Integration Service
    •   Install and configure BMC PATROL Agent and knowledge modules, using
    •   BMC ProactiveNet Central Monitoring Administration
    •   Create Monitoring Policies for BMC PATROL Agent and BMC PATROL KMs, using
    •   BMC ProactiveNet Central Monitoring Administration
    •   Generate graphs and reports based on collected data
    •   Ensure Service Level Objective compliance
    •   Work with baselines and thresholds
    •   Create roles and users based on profiles
    •   Create an Integration Service Cluster
    •   Configure a Staging Integration Service
  • BMC ProactiveNet Performance Management administrators
  • BMC ProactiveNet Performance Management users
 
  • General knowledge of the Internet Protocol Suite (TCP/IP)
  • General understanding of Microsoft Windows and UNIX operating systems (from a user perspective)
  • General knowledge of networking hardware and architecture, and web application architectures
  • Preferred: Hands-on exposure to ProactiveNet or similar technologies

Course Modules

Module 1: Introduction to BMC ProactiveNet Performance Management 9.5

  •   BMC ProactiveNet Performance Management Components
  •   BMC ProactiveNet Performance Management Features and Functionality

Module 2: Installation: Part 1 – BMC ProactiveNet Server

  •   BMC ProactiveNet Performance Management Installation Process
  •   BMC ProactiveNet Server Installation
  •   Access BMC ProactiveNet Consoles

Module 3: Installation Part 2 – BMC ProactiveNet Integration Service

  •   BMC ProactiveNet Integration Service Overview
  •   BMC ProactiveNet Integration Service Installation
  •   BMC ProactiveNet Integration Service Configuration

Module 4: BMC ProactiveNet Monitoring Solutions

  •   BMC ProactiveNet Monitoring Solutions Components
  •   BMC ProactiveNet Monitoring Solutions Configuration

Module 5: BMC ProactiveNet Operations Console – Administration and Configuration

  •   Navigation Pane
  •   Navigation Tree
  •   Views
  •   Working with Events
  •   Cloud Monitoring Features

Module 6: BMC ProactiveNet Operations Console – Graphs, Views, and Reports

  •   Graphs
  •   Views
  •   Reports

Module 7: BMC ProactiveNet Operations Console – SLO Console

  •   SLO Terms and Definitions
  •   SLO Creation and Administration
  •   SLO Example
  •   SLO Tabs in BMC ProactiveNet Operations

Module 8: Analytics

  •   Baselines
  •   Abnormalities
  •   Threshold Management
  •   Probable Cause Analysis
  •   Intelligent and Predictive Event Administration

Module 9: BMC ProactiveNet Administration

  •   Devices, Monitors, and Adapters
  •   Groups
  •   User Administration
  •   BMC ProactiveNet Infrastructure Management
  •   BMC ProactiveNet PW Commands
  •   CI-Based Access Control

Module 10: External Monitoring Adapters and Integrations

  •   Adapters: Definition, Types, Purpose, and Functionality
  •   BMC ProactiveNet Performance Management Integrations

Module 11: Deployment and Scalability Considerations

  •   BMC ProactiveNet Server
  •   BMC ProactiveNet Database
  •   BMC ProactiveNet Integration Service
  •   BMC ProactiveNet Central Monitoring Administration
  •   High Availability Considerations and Disaster Recovery
  •   Scalability Considerations

Module 12: BMC PATROL Overview

  •   Overview of BMC PATROL
  •   BMC PATROL Agent
  •   BMC PATROL Knowledge Modules
  •   BMC PATROL Consoles
  •   BMC PATROL Agent and BMC ProactiveNet

Module 13: Additional Topics

  •   Schedules
  •   Attribute Sets
  •   Server Performance Views
  •   Service Management
 BMC

  • Duration : 5 Days
  • Certified by: BMC

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